Legal Documents

Bdbeej's Privacy Policy — Your Data, Your Security

Protecting your personal data is our top priority. Here you'll find a clear, straightforward explanation of how Bdbeej collects, stores, and uses your information.

Last Updated: January 1, 2026
Language: Bengali
SSL Secured
GDPR Compliant
SSL 256-bit Encryption
Sale of Data to Third Parties Is Prohibited
Passwords stored as hashed values
Internationally Licensed
Spam-free Communication

Welcome to Bdbeej. When you use our website or mobile app, we collect certain information about you. This Privacy Policy It will tell you what data is collected, why it's collected, how it's used, and what your rights are. We believe transparency is the foundation of trust — so nothing is hidden, everything is stated clearly.

This policy applies to all services on the Bdbeej platform — including web, app, live chat, and email. By using our platform, you agree to this Privacy Policyyou are agreeing to.

What Data We Collect

Section 1 — Types & Sources of Data Collection

Bdbeej collects various types of information to deliver the best experience and keep your account secure. We never collect unnecessary or excessive data.

Personal Identification Information

Full Name As per NID or Passport
Date of Birth For Age Verification
Mobile Number For OTP & Communication
Email Address Account Verification & Notifications
Residential Address For KYC verification
National ID Card To Verify Identity

Financial Information

To process your transactions, we collect payment method details including your bKash, Nagad, or Rocket number and transaction history. We never store your full financial account password or PIN.

Technical Information

When you use Bdbeej, certain technical information is collected automatically:

  • IP address and device type
  • Browser & Operating System Information
  • Login Time & Session Duration
  • Navigation Patterns on the Platform
  • Gaming & betting activity logs

If you register through a third party (such as a referral link), some information from that source may also be added to our system. This is used solely for internal analytics purposes.

How Your Data Is Used

Section 2 — Purpose & Legal Basis for Data Use

Bdbeej uses your information solely to provide you with a better and more secure experience. We never sell your data or share it with third parties unless absolutely necessary.

Purpose Data Used Legal Basis
Account Creation & Management Name, Email, Mobile Contract Performance
Identity & Age Verification (KYC) NID, Date of Birth, Photo Legal Obligation
Payment Processing Payment methods, transaction details Contract Performance
Fraud & Abuse Prevention IP, Device & Behavioural Analysis Legitimate Interest
Customer Support All Data (as required) Contract Performance
Promotional Communications Email, Mobile Your Consent
Platform Development & Analytics Navigation & Usage Data Legitimate Interest

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time or email us at support@bdbeej.app. Please note that transactional and account-related messages cannot be opted out of.

How Long Your Data Is Retained

Section 3 — Data Retention Policy

Bdbeej retains your data only for as long as necessary. Our goal is to keep minimal data with maximum protection.

Retention Period

  • Account Information: Up to 5 years after account closure (as required by law)
  • Transaction Records: 7 years, in accordance with Bangladesh Bank regulations
  • KYC Documents: 5 years after account closure
  • Customer Support Conversations: 2 Years
  • Cookies & Session Data: Up to 1 Year
  • Marketing Consent Record: 3 Years After Consent Withdrawal

Once the retention period expires, your data is permanently deleted or anonymized so that you can no longer be identified.

Data Sharing with Third Parties

Section 4 — Data Disclosure Policy

Bdbeej does not sell your data. We never share your personal information with advertisers or data brokers. However, in limited circumstances, it may be necessary to share certain information with specific third parties:

Permitted Cases for Data Sharing

Payment Gateway bKash, Nagad — for processing transactions
Regulatory Authority To Authorities Under Legal Obligation
Game Providers Only essential gaming data
Identity Verification Service KYC & AML Verification Partners
Fraud Prevention Security Partners
Cloud Services Secure Data Storage

All third parties listed above are bound by strict confidentiality agreements and may only use your information for the specific purposes defined.

When Bdbeej receives a valid request from law enforcement or a court order, we are legally required to provide the relevant information. In such cases, we share only the minimum data necessary.

Cookies & Tracking Technologies

Section 5 — Cookie Policy

The Bdbeej website and app use cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser.

Cookie Types & Purposes

Cookie Type Purpose Duration
Essential Cookies Login Sessions, Security Tokens Deleted at end of session
Functional Cookies Remembering language, theme & preferences 1 Year
Analytics Cookies Usage Statistics & Improvement 6 Months
Performance Cookies Loading Speed & Error Detection 3 Months

Cookie Controls

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Bdbeej does not use any third-party advertising tracking cookies. All analytics are handled entirely in-house and carried out anonymously.

Your Privacy Rights

Section 6 — User Rights & Controls

Bdbeej believes you should have full control over your own data. We provide you with the following rights and actively support you in exercising them:

  • Right to Access Your Data You may request to know what personal information we hold about you.
  • Right to Rectification You can reach out to us to correct any inaccurate or outdated information.
  • Right to Erasure You may request the deletion of your data, subject to certain conditions.
  • Right to Restrict Processing You may request that the use of your data be restricted to specific purposes.
  • Right to Data Portability You may request a copy of your data in a machine-readable format.
  • Right to Withdraw Consent You may withdraw consent for marketing communications or optional processing at any time.

How to Exercise Your Rights

To exercise any of the rights listed above, email us at support@bdbeej.app. We typically respond within 30 business days. Additional information may be requested to verify your identity.

Certain data may not be eligible for deletion due to legal obligations — such as transaction records required by regulatory authorities. In such cases, we will clearly explain the reason to you.

Child Protection Policy

Section 7 — Protection of Minors' Data

Bdbeej strictly does not serve anyone under the age of 18. Our Privacy Policy we do not knowingly collect personal data from any minor.

  • Age verification is mandatory at registration
  • Age is verified through National ID Card as part of the KYC process
  • Accounts identified as belonging to minors are immediately closed and all associated data is deleted
  • Parents are advised not to leave their accounts logged in on shared family devices

If you believe a minor is using our platform, please notify us immediately at support@bdbeej.app. We will take prompt action.

Technical Data Security Measures

Section 8 — Security Technologies & Practices

Bdbeej uses industry-leading technology to keep your data secure. Our security infrastructure is built in multiple layers, so even if one layer fails, your information remains protected.

SSL/TLS 256-bit All Data Transfers Are Encrypted
Password Hashing Stored using the bcrypt algorithm
Two-Factor Authentication OTP & Email Verification
Firewall Protection DDoS & Intrusion Prevention
24/7 Monitoring Real-Time Threat Detection
Encrypted Backups Regular Secure Backups

Steps Taken in the Event of a Data Breach

In the event of a data security breach, Bdbeej will take the following steps:

  1. Authorities will be notified within 72 hours of the incident being identified
  2. Affected users will be notified via email or SMS as soon as possible
  3. The nature, impact, and remedial actions taken will be clearly communicated
  4. Additional security measures will be put in place to prevent recurrence

Bdbeej regularly conducts penetration testing and security audits through independent third-party security experts. Our systems are kept up to date at all times.

Contact & Complaints

Section 9 — Privacy Queries & Complaints

This Privacy Policy If you have any questions, concerns, or complaints, please get in touch with us. We take all complaints seriously and work to resolve them promptly.

Contact Channels

  • Email: support@bdbeej.app (response within 48 hours)
  • Live Chat: Available 24/7 at the bottom-right corner of the website
  • Complaints Portal: On the FAQ Page View Details

Any changes to the Privacy Policy will be updated on this page, and users will be notified by email for significant changes. The date of the latest update will be shown at the top of the page.

This Privacy Policy is written in Bengali. In the event of any discrepancy with a version in another language, the Bengali version shall be considered authoritative.

Why We're Different

6 Pillars of Data Protection at Bdbeej

We don't just make promises — at every step, we make sure your personal information stays completely secure.

Military-grade Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption — the same technology used by banks.

Sale of Data Strictly Prohibited

Bdbeej never sells your data to third parties. Your privacy matters more to us than any business interest.

Your Control Over Your Data

View, correct, or delete — you have full control over your personal data. All requests are processed within 30 days.

No Ad Tracking

We don't track you across the web. Your information is never shared with any advertising network.

Spam-free Communication

You get only what you want. Unsubscribe from marketing messages at any time — no hassle, no questions asked.

Clear & Simple Policies

A Privacy Policy written in plain language instead of complex legal jargon — because you have every right to know exactly what's happening.

Start gaming in a safe environment

Your data is completely safe at Bdbeej. Join millions of Bangladeshi members today and enjoy a trusted gaming experience on a platform you can rely on.

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